Pitney Bowes services the following manufacturers:

  • Hewlett Packard
  • Lexmark
  • Brother
  • Sato
  • Zebra
  • IBM
  • Imagistics
  • Formax
  • Datamax
  • Tally/Genicom

It's clear why so many Fortune 100 customers rely on the excellent support of our National Service Plan.

Our state-of-the-art national call center provides a single point of contact for a dedicated team of over 1,000 A+ certified Pitney Bowes technicians. We provide rapid six-hour response and next business day on-site service in all major metropolitan areas. Many issues can be resolved with a single call.

Our technicians have an average 14 years experience and are trained to service all major brand faxes, printers, and MFP machines—saving you the hassle of calling separate repair companies for each brand of equipment.

Our combined repair and preventative maintenance support will extend the life of your equipment, reduce downtime, maximize your investment, and help keep your business running smoothly.

Benefits of the Pitney Bowes National Service Plan

  • Nationwide one-call convenience
  • 24/7 coverage in all major metropolitan areas
  • Flexible service level agreements
  • Kiosk Servicing
  • No subcontractors
  • Warranty support & upgrades
  • Infrastructure preparation & installation
  • Customer training
  • Site surveys

 

 

 

 

 

 

Pitney Bowes warrants all Pitney Bowes Brand Ink & Toner products for a period of one year from date of purchase as set forth below, subject to normal storage conditions in a climate-controlled environment. Pitney Bowes warrants that subject to conditions stated below and under normal use, our branded toner products will not cause damage or abnormal wear to any compatible laser printer, inkjet printer, fax or copy machines. If damage occurs to any compatible laser printer or copy machine due to a properly installed but defective Pitney Bowes Branded product we will service, repair or replace the laser printer or copy machine, or at Pitney Bowes option, reimburse our customer for the full amount for all related service and repair to the machine in question. This warranty is dependent upon the customer providing Pitney Bowes with satisfactory evidence that the machine damage was due to a defect in a Pitney Bowes Branded toner product, including a statement on a reputable service company's letterhead dated and signed by the company's service representative. Pitney Bowes liability shall be limited to the replacement or Pitney Bowes reimbursement as provided above. This warranty is exclusive and in lieu of all other warranties, expressed or implied, including warranties of merchantability and fitness for a particular purpose.